FAQ

Q?

What happens if a pedestrian falls as they traverse the Barbecan Portal?

A.

If the pedestrian falls or trips pre-weapons-detection, the back door will open fully allowing assistance from other pedestrians, or for the pedestrian who fell to exit.  Post weapons detection, the front door will open similarly - assuming no weapons are detected.

Q?

Is the Barbecan portal safe?

A.

Yes, unlike revolving doors, the Barbecan portal "sees" you and moves with you at your pace. If you stop, it stops. If you back-up, it reverses. When you walk quickly, it moves quickly (up to a set speed limit). Each portal is designed to avoid touching pedestrians with the moving door panels.

Q?

Does an LRD require an attendant?

A.

The LRD is designed to provide unattended operation for greater than 98% of persons passing through. Pedestrians with movement aids containing metal may require assistance from an attendant to be properly screened. Where an attendant is deployed, one attendant can service multiple Barbecan portals in a high throughput, stacked configuration. An attendant can also resolve an occasional false alarm event, or circumstances when a person is carrying an object they were not aware of.

Q?

What happens when the Barbecan portal detects an object that may be considered a weapon?

A.

In standard operating mode, if a threat is detected, the Barbecan portal will stop forward motion, signal the pedestrian, and then reverse the portal's direction until the person is backed out of the portal.

Q?

What happens if a building loses power while I am in a Barbecan portal, or if there is an emergency such as a fire and the building loses power?

A.

Each Barbecan portal is equipped with its own battery backup system, so in the event of a power loss each portal will continue operating on its own power.

Q?

What happens in the case of an emergency such as a fire where a building protected by Barbecan portals must be quickly evacuated.

A.

In addition to the Barbecan portal's normal exit mode where high traffic is supported, there is an emergency mode where all door panels withdraw to the sides of the portal to permit unimpeded passage. To prevent an attacker from activating this mode, it will be activated only by one of a group of designated responsible persons, and cannot be triggered by just anyone pulling a fire alarm lever.

Q?

Will the Barbecan portal prevent two attackers working together from entering a building with weapons (a scenario known as “weapon passing”?

A.

Great care has been taken in the design of the Barbecan portal to prevent weapon passing between attackers. Such scenarios happen when a first attacker passes through a portal without a weapon, and then a second attacker passes a weapon to the first attacker through a clear space through the portal. The Barbecan portal prevents any clear spaces being formed between unsecure and secure areas at all times.

Q?

Will the Barbecan portal prevent “tailgating”?

A.

Yes, when desired the Barbecan portal can be configured for the portal's sensors to detect multiple pedestrians attempting to pass through the portal simultaneously. The portal can then signal the pedestrians and reverse direction.

Q?

Will the Barbecan portal allow a parent and small children to pass through together?

A.

Yes, the Barbecan portal can be configured for the portal's sensors to detect a parent with small children attempting to pass through the portal simultaneously, and allow their passage.

Q?

What happens if I need to carry a piece of baggage with me through a Barbecan portal, and that baggage may include metallic objects or be partially constructed with metal components?

A.

Initially that scenario would be an exception case should the portal detect metal (a potential weapon) in the baggage item. An attendant would then handle the exception by screening the baggage separately. Eventually, a companion "baggage portal" will be available that is synchronized with a Barbecan pedestrian portal for screening baggage separately - ensuring that neither pedestrian nor baggage enter a secure area. Both US and International patents are pending for this technology.

Q?

Can the LRD be used as a “man trap” ?

A.

Yes, the LRD can be configured to stop with both posterior and anterior doors in closed position when a threat is detected.